Damaged or wrong product
If your product arrives damaged, leaking or is not what you ordered, please contact us within 48 hours of delivery with a photo of the product and the box. We will send a replacement or give a full refund.
Returns
Since these are personal care products, we cannot accept returns of opened or used products. Unopened products in their original packing can be returned within 7 days of delivery.
How to request a return
Call or WhatsApp us on +91 94212 56964, or e-mail skrelief1000@gmail.com, with your order number and the reason for the return. We will tell you how to send the product back.
Refunds
For Cash on Delivery orders, refunds are sent to your bank account or UPI ID within 7 working days after we receive and check the returned product. The Cash on Delivery charge and shipping charge are not refunded, unless the product was damaged or wrong.
Cancellations
You can cancel your order from My account until it is packed. After that, please contact us and we will help.
Questions? Write to skrelief1000@gmail.com or call +91 94212 56964.